4) Job Description of CBB Officer (150 Basic,20 Food,30 fixed OT)
Generally Speaking, officers will Operate, Maintain, report and perform all activities mentioned through the PAW's assigned systems, including Customer Relation Management software (CRM/CC&B/Pronto form), CMMS, Infor EAM, GIS or any other system.
He has to be at a good level of English Language.
He has a high quality of using computers, MS Office(Word, Excel, PowerPoint, Outlook) and the internet.
He must closely follow the daily leakages and shortages complaints (Tickets) generated through the customers and immediately assigned, then distributed to supervisors and teams.
He has to be in high link with Engineers and supervisors to close the permits on time without any delay for avoiding breached tickets.
The main task is System Monitoring and Reporting
Daily Reports
Events and Alarm Summary for all the facilities
Water Network Interruption Reports
Operational system summary
Scheduled Inspections and Reporting
